I design clarity in complex systems

I’m Torrey Owens, a Senior UX and Service Designer based in Dallas, TX. I specialize in designing end-to-end experiences across complex, data-driven environments, translating policy, operations, and technology into intuitive, scalable solutions.

My work spans federal, enterprise, and product environments, where I lead design from discovery through delivery, including service blueprinting, prototyping, and design systems. I focus on reducing friction, improving usability, and helping teams align around clear, actionable solutions.

Currently completing a degree in Human-Centered AI at Texas Tech University, with a focus on designing ethical and trustworthy systems.

CV available here.

Latest Projects

A selection of recent work focused on UX, service design, and complex systems. Each project reflects my approach to simplifying challenges and delivering clear, scalable solutions.

TICAM

ACCURATE

See more work here.