Bringing clarity to
complex systems
I design enterprise products and services that make complicated
workflows, data, and operational systems easier to understand and use.
10+ Years
UX and product design
Complex Systems
Healthcare • Defense • Cybersecurity
Discovery → Delivery
Turning complexity into clarity
How I Work
Bringing clarity to complex systems starts with a consistent approach: understand the problem, create clarity, design with purpose, and refine through collaboration.
01 Understand
Every project begins by learning how people work, not how software works. Through research, observation, and collaboration, I uncover the goals, constraints, and workflows that shape better design decisions.
02 Clarify
Reduce unnecessary complexity without losing essential detail. I organize information, align stakeholders, and simplify workflows so people can focus on the task instead of the interface.
03 Create
Transform insights into thoughtful, human-centered solutions. From service blueprints to enterprise applications, I design experiences that help people work more confidently and efficiently.
04 Refine
Great design evolves over time. Through testing, feedback, and continuous iteration, I improve solutions to better meet user needs, business goals, and technical realities.
Simplicity is about subtracting the obvious and adding the meaningful.
— John Maeda
Latest Work
A selection of recent work focused on UX, service design, and complex systems.
Public Health
Service Design
Enterprise UX
Modernizing Public Health Data Reconciliation
Designed a modern reconciliation platform for the CDC that transformed spreadsheet-driven workflows into a clearer, more scalable experience for state and federal public health teams.
Defense
Service Design
Identity & Access
TICAM
Simplifying Tactical Identity Management
Designed identity lifecycle workflows that improved account provisioning, synchronization, and access management for disconnected military environments.
Enterprise SaaS
Design System
Surveillance
RAVEN
Building a Scalable Design Foundation
Created a unified design system that brought consistency, scalability, and efficiency to FLIR Raven and future enterprise products.
Enterprise SaaS
Product Strategy
Leadership
Lot 360
Unifying Automotive SaaS into a Single Platform
Crafting a seamless User Experience for automotive inventory management.
VFX
Houdini + Nuke
Fluid Worlds — Music Video VFX
Fluid simulations, particle systems, and abstract art direction for a music video — blending CG elements with live-action footage.
View project →
Arch Viz
3ds Max + V-Ray
Coastal Retreat — Exterior Rendering
Photorealistic exterior CGI for a luxury real estate project — environment modeling, vegetation, water simulation, and golden-hour lighting.
View project →
Have a complex problem to solve?
I’m always interested in thoughtful conversations about product design, service design, enterprise systems, and human-centered AI.